10:56 AM

Keck Medicine interim CEO wishes you a safe and happy Thanksgiving

Dear valued patients,

With Thanksgiving coming up, I want to thank you for choosing Keck Medicine of USC as your health care provider. We are grateful for you and your family and are committed to providing you with the highest level of care.

We also want to make sure your experience with Keck Medicine is the best it can be. For this reason, we made a recent change in our billing system. Beginning last week, you will now receive a new type of bill that presents all of your doctor and hospital costs in one single, itemized bill. We hope you find this simplification helpful.

If there is anything else we can do to improve any aspect of your health care, please let us know. Patient input is highly valued by our organization, and we welcome your feedback. You can contact us at 323-442-9516 or at PatientExperience@med.usc.edu.

As we head into the winter months and the holidays, it is critical that we remain vigilant about the coronavirus, especially with cases surging. Keck Medicine has joined 100 health systems across the country to stress the importance of wearing masks during the COVID-19 pandemic and how to wear them properly. We are proud to be part of this campaign called everymaskup.com.

Wearing a mask whenever you are in public, and any time you are around people who do not live in your household, can limit the spread of COVID-19. It’s also key to stay six feet away from those you don’t live with and to wash your hands frequently.

At Keck Medicine, we are staying vigilant by continually reviewing our protocols to keep you safe as Los Angeles County guidelines change. We will keep you updated on any changes as they occur.

All of us at Keck Medicine wish you and your loved ones a happy and safe Thanksgiving. For tips on staying safe, take a look at this interview with Dr. Neha Nanda, one of our leading infectious disease experts, on how to connect with loved ones while lessening the risk of infection.

Again, please enjoy the holiday and don’t forget to mask up.


Rod Hanners

Interim CEO

Keck Medicine of USC