09:51 AM

Keck Medicine Interim CEO ensures safe patient care

Dear Valued Patient,

Your health and well-being are our top priorities as we continue to provide care for you and your loved ones.

It is clear that the pandemic is not over as we have seen increases in COVID-19 cases throughout Los Angeles County and the state.

We are ready for this. We have examined and redesigned all of our protocols and procedures to ensure your safe care. You will notice rigorous hygiene in our sanitized exam and waiting rooms, and open spaces for physical distancing. Screening for all patients and staff is conducted upon entering any of our clinical locations, where temperatures are taken and masks are provided.

We know delaying treatment could lead to unwanted complications and long-term health issues, and we welcome you back.

Since the beginning of the pandemic, Keck Medicine of USC has been consistently more conservative with our health and safety protocols than required by regulatory and advisory organizations. A unique investigation we just conducted, called the Prevalence Pilot Program, which was created by our medical director of infection prevention, validates our safety measures as very effective.

When we tested approximately 2,900 frontline health care workers for COVID-19 over a four-week period in May and June, only 0.17% tested positive for COVID-19. In comparison, the average known community rate is significantly higher at 5% to 8%.

We also tested for antibodies that detect past infection of COVID-19. Seroprevalence (the presence of the virus) among Keck Medicine staff was 1.7% during this sample time frame. A recent study of community seroprevalence found a rate of approximately 4%.

While based on only one point in time, this pilot program indicates that Keck Medicine care locations are far safer than the general community in terms of infection risk.

To learn more about what safety measures we’ve taken to safeguard your health, please watch please watch this video.

While we are doing our best to keep you healthy, please remember the role you play in keeping our community safe.

Continue to maintain your social distance from others, wear a mask or face covering while in public and wash your hands for a minimum of 20 seconds after being out in the community.

Together, we can help keep each other safe and slow down the spread of the virus.

Thank you for trusting us with your health. We look forward to providing you with the same high-quality, safe care we always have.


Rod Hanners

Interim CEO

Keck Medicine of USC